Term and condition

All trips operated by Taratibu Adventure Africa provide clients with a detailed itinerary describing the different destinations and experiences included. The safari services agreed upon with the client will be provided, except in the event of unforeseen circumstances such as road closures, adverse weather, operational difficulties, or security considerations. In such cases, the itinerary may be adjusted at the discretion of the company. Clients will be informed and alternative arrangements of equal quality and character will be made where possible.

Clients must understand that conditions in Tanzania/Africa differ from those in developed countries. Sudden changes in government-regulated fees or taxes such as park fees may occur without notice. Taratibu Adventure Africa reserves the right to pass these changes on to clients.


Payment Terms

  • Upon confirmation, clients will receive an invoice.

  • A 45% deposit of the itinerary cost and 100% of airline ticket costs are required to confirm the reservation.

  • The remaining balance is due 65 days prior to the trip.

  • Bookings within 65 days of departure require full prepayment.

Methods of Payment

  • Payments can be made via bank transfer.


Cancellation Policy

  • 65+ days before departure: deposit non-refundable

  • 50–65 days before departure: 50% of itinerary cost

  • 0–50 days before departure: 100% of itinerary cost

Changes to confirmed itineraries are subject to availability and a $150 fee.


Website Pricing All prices on our website are per person (based on two travelers) and in USD. Rates exclude visas, insurance, tips, and other personal expenses. Prices are indicative only and subject to change. Official costs are confirmed on invoices. Quotes are valid for 14 days.


Travel Documents Clients will receive all documents (vouchers, tickets, labels, flyers) two weeks prior to departure.

Insurance Comprehensive travel and medical insurance is mandatory. It must cover:

  • Medical and repatriation costs

  • Optional: trip cancellation, emergency evacuation, lost baggage, theft, etc.

Passports & Visas

  • Guests must ensure valid passports and visas.

  • Most nationalities can get a visa on arrival in Tanzania (US$50, US Citizens: US$100).

  • Passports must be valid for at least 6 months after travel.

  • Taratibu Adventure Africa is not liable for visa issues or costs.

Name Check Please check names on invoices immediately. Changes after 3+ days incur a $125 fee.

Booking with us implies acceptance of these Terms and Conditions.


Contract & Booking

  • A contract is formed when we receive your 50% deposit or full payment (if <12 weeks before travel).

  • Full balance due 12 weeks before departure.

  • If not paid, your booking may be canceled without liability.

  • The lead traveler is responsible for full payment and communication.


Medical Conditions Notify us of any medical conditions or disabilities before booking. We may cancel a booking if we cannot reasonably accommodate a traveler’s needs.

Documentation Review Check all documents upon receipt. Notify us within 14 days of errors. We are not responsible for corrections requested after that.


Amendments by You

  • Changes requested post-deposit incur $75 (or $100 for U.S. clients) per person.

  • Changes within 12 weeks of departure are treated as cancellations.

Cancellation by Us

  • We may cancel bookings prior to full payment.

  • Full refund or alternative offered.

  • No refunds for force majeure events (e.g., wars, pandemics, natural disasters).

Amendments by Us

  • We may make minor changes without liability.

  • Major changes allow you to:

    1. Accept new arrangements

    2. Book another holiday with us

    3. Cancel and get a full refund

Compensation may be offered unless due to force majeure.


Responsibilities

  • We are responsible for supplying services as described.

  • We are not liable for services not arranged by us (e.g., hotel extras).

  • Optional activities/excursions not operated by us are not our responsibility.

Liability Limitations

  • We accept liability for our direct services and suppliers.

  • We are not liable for:

    • Problems you didn't inform us about

    • Business-related losses

    • Services beyond our control

Our liability (excluding injury/death) is limited to 200% of the itinerary cost.


Carriers

  • Transport is subject to carrier terms and international conventions.

  • We are not liable for airline cancellations, delays, or lost luggage.

Insurance Requirement

  • Travel insurance is mandatory. We may cancel your booking if proof is not provided.

Governing Law

  • All bookings are governed by Tanzanian law under the jurisdiction of the courts in Dar es Salaam.

Third-Party Referrals

  • If referred by a travel agent or third party, you agree not to hold them liable.

Problem Resolution

  • Issues should be reported to your guide or accommodation manager immediately.

  • If unresolved, a written complaint must be submitted within 28 days of returning.


For any questions or clarifications regarding these terms, please contact Taratibu Adventure Africa directly.